Why IFS Markets

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About Us

IFS Markets is a global online FX and CFD broker registered and regulated in multiple regions

Not only do we provide you with a trading platform, we also aim to provide you with our best level of customer service. Whether you are a beginner looking to learn how to trade the markets or seasoned professional trader that demands high calibre in execution, technology and support, IFS Markets has an excellent solution for you.

IFS Markets trading solutions integrates exceptional spreads, continuous streaming liquidity, and instant trade execution functionality. When you trade with us, we connect you to our pool of renowned global investment banks and brokers, providing direct access to institutional pricing and liquidity in over 50 currencies. IFS Markets technology bridges the gap between trading and technology, enabling you to leverage our institutional relationships, and streamlined infrastructure to maximise trading effectiveness. Our focus is providing tight spreads, low commissions and the latest technology to provide you with a high-quality trading environment.

Our Purpose

We aim to provide you with advanced tools and support to enable you to prosper and continue trading in the long term. We carry out all orders through our advanced technology with lightning fast execution.

What we do and the decisions we make here at IFS Markets, centre on a core principle of "doing what's right". With the right ethics and values guiding our decisions, we serve our clients with their best interests in mind.

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Warnings and Scam Alerts

Please be aware it has been brought to the attention of the IFS Group that there have been cases of individuals and/or entities posing as our entities including Australian entity Forex Financial Services Pty Ltd under AFSL 323193 and IFS Markets Ltd (together, ‘IFS Group’) in order to scam people out of money.

The IFS Group has received reports and enquiries of third parties attempting to clone us including our websites fraudulently, and the following is a list of scams and hoaxes as well as a list of fraudulent websites/social medial platforms that have been brought to our attention:

  • Individuals posing as IFS staff, or acting on behalf of IFS Group staff, on social networking applications (e.g. WeChat) and malicious websites in order to lure unsuspecting members of the public to sign up and to trade on the following clone websites:
    1. www.forexfs.cn;
    2. www.ifsmarket.com; please note here there is no “s” after the word market
    3. www.dvfore.com;
    4. www.finefunny.com; and
    5. www.styxzy.com
    6. http://stymarkets.com/en/
    7. http://www.hpscky.com/
    8. https://www.directfxoptions.com/
    9. www.fudqb.com.cn/
    10. www.ifsforex.cn
    11. www.ifsmarkestw.com
    12. m.ifsgroups.com
    13. WeChat official account named ‘IFS Forex’ associated with WeChat ID ‘IFSMarkets’

In some cases they are asking people to sign up under the IFS or DV Markets name (Please be noted that DV Markets brand had been merged with IFS Markets since 1 August 2020, hence DV Markets is no longer used by IFS Group). In others, they are using the clone websites name but using the same design scheme, business numbers and contact information as our official websites.

Please be aware that IFS Group has only authorised the following website in Australia:

Please also be aware that the IFS Group also operates or have partnered with the following websites outside of Australia that are not regulated under ASIC, nor have an AFSL but are authorised and approved by IFS Group:

If you are unsure if you are the subject of a scam or fraud involving any of the above listed fraudulent websites or other suspicious websites as well as the fake/clone social media platform, please immediately contact us on [email protected]

Please note, we have no control over the nature, content and availability of those fraudulent websites/social media platforms and the scams. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to your use of these fraudulent websites/social media platforms or involvement of the scams, or your use of the information, products, services, or related graphics contained on these websites/social media platforms for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage arising from loss of data or profits arising out of, or in connection with the use of those fraudulent websites/social media platforms.

In the event you have suffered any loss as a result of the above non-exhaustive fraudulent websites/social media platforms, we strongly suggest you to make a report to your local law enforcement officials as soon as possible.

AFCA concerns and announcements on complaints received during 2019

We wanted to announce that some of our clients and partners have been asking us about some news articles posted online about AFCA concerns surrounding hundreds of complaints received for Forex Financial Services Pty Ltd, during multiple reporting periods. Due to the clone website issues we have warned about above, Forex Financial Services Pty Ltd have, in fact, received hundreds of complaints directed at us through AFCA during this time, as reported. Namely from individuals who signed up under the now defunct and fraudulent website forexfs.cn, and were all requesting their missing funds to be returned by us.

All of the complaints during 2019 posted by AFCA were from individuals that were not clients of Forex Financial Services Pty Ltd.

These clients never opened up accounts with Forex Financial Services Pty Ltd, nor did they ever fund any money into any of our accounts. We cannot return funds back to any individuals who never funded with us in the first place and that we are not responsible for their missing deposits.

We have worked closely with AFCA and ASIC to address their concerns and provided them with comprehensive evidence and historical records that prove these were not our clients and we never received or held their funds.This was easily demonstrated by matching independent third party audits previously lodged with our account records and totals. We also had third party software providers send us evidence that the servers of the accounts the individuals were complaining about were not servers that were ever owned by us.

Furthermore, the majority of these individuals went straight to AFCA and did not even allow us to respond to them internally before making an official complaint, which is not part of our normal dispute resolution practices. We believe that a much smaller group of people were using false identities to complain to AFCA, as many of the complaints didn’t provide any detailed personal information in any way, apart from a generic email to contact them ,and were using the exact same complaint and false evidence across dozens of complaints.

We have always maintained and stated to the public that clients from forexfs.cn are not clients of Forex Financial Services Pty Ltd and we are not responsible for any money lost by any client from forexfs.cn. We are a victim of mistaken identity by an unauthorised third party using our name to conduct their fraudulent activities.

We have formally requested that AFCA exclude these complaints from their publicly reported totals, based on the fact that they are not real complaints and because AFCA themselves have also closed off these complaints. AFCA have cited that these complaints were out of their jurisdiction and have mentioned that there is no evidence these complainants were ever clients of Forex Financial Services Pty Ltd. Despite our requests, AFCA are still choosing to report these complaints in our totals but are also highlighting that they have been closed for the reasons mentioned. AFCA have cited the reason for this decision is to maintain how they have reported previously, depiste the fact that the figures do not portray an accurate representation of actual complaints received by us from our real clients.

The fact remains that Forex Financial Services Pty Ltd received no official complaints to AFCA from any of our real clients during 2019.

We provide a high quality service to our clients and if any client has any reason to complain, we always endeavour to resolve it internally without relying on arbitration from external regulators. We also wanted to clarify that all our current client withdrawals are being processed as usual and we have no outstanding withdrawal requests from any of our clients worldwide.

We wanted to announce this to be transparent and to address any concerns our clients and partners may have in relation to this issue and we hope that this information clarifies to the public the actual situation. If you have any further questions or clarifications, we encourage you to contact us on [email protected].

Further information and our clarifying response to the media can be seen on the following link

https://www.financemagnates.com/forex/regulation/afca-forex-financial-services-received-162-complaints-in-6-months/

We would be more than happy to answer any questions in relation to this matter.

Risk Warning: IFS Markets Limited is an International Business company of St Vincent and the Grenadines (25431 BC 2019) Suite 305, Griffith Corporate Centre Kingstown and is permitted to carry on a financial services business. This website is owned and operated by IFS Markets Limited. The information contained on this website is general in nature and does not constitute advice or a recommendation to act upon the information or an offer. The information on this website does not take into account your personal objectives, circumstances, financial situations or needs. You are strongly recommended to seek independent professional advice before opening an account with us and/or acquiring our services/products. IFS Markets does not accept applications from residents of the United States of America and Australia. This website is intended for persons located within St Vincent and the Grenadines only and is not directed at any person in countries or jurisdictions where the offer of such financial products is not permitted or is unlawful.

Before you decide whether or not to invest any products referred to on this website, being over the counter (OTC) derivatives, it is important for you to read and consider our Financial Services Guide (FSG), Product Disclosure Statement (PDS), and Terms and Conditions (T&C), and ensure that you fully understand the risks involved. Fees, charges and commissions apply. OTC derivatives, including margin foreign exchange contracts and contract for differences are leveraged products that carry a high level of risk to your capital. Trading is not suitable to everyone. You may incur losses that are substantially greater than your initial investment. You do not own, or have any rights to, the underlying assets which the OTC derivative is referable to. You should only trade with money you can afford to lose. There are also risks associated with online trading including, but not limited to, hardware and/or software failures, and disruptions to communication systems and internet connectivity.

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